Terms of Service

Photography License:

By default, HeadShots Inc retains full copyright ownership of all photos taken at our sessions. By default, upon selection and purchase of photos, Client’s receive an unlimited perpetual commercial license for all purchased images. HeadShots Inc may retain rights to photos of backgrounds, test photos, photos containing our contractors or employees, and other photos that are not part of the services we are rendering for the client. Upon completion of the session, clients will receive a gallery of their images via a file sharing services, where they can select photos for purchase or editing.

HeadShots Inc retains the rights to use any headshots, portraits, group photos, and event photography for sharing and promotional purposes. As a photography studio, we could not continue marketing our services without a steady stream of recent work. We only choose the best photos. If a client would like to book a session with full privacy, please request a custom quote, as private session fees are usually 50% higher than standard sessions.

Most sessions at HeadShots Inc are paid for in advance. At our discretion, we may elect to allow some clients to pay their invoice afterwards. If the client fails to pay the invoice, the license for all images reverts back to HeadShots Inc. Client will be liable for damages if they use said images without paying for their session.

Confidentiality:

By default, all sessions booked at HeadShots Inc are completely confidential to the client. At no time will HeadShots Inc ever share a client’s information without verbal or written consent. Photos shared in our portfolio will not have a name or company associated with the photo.

Statement Against AI Scraping:

HeadShots Inc expressly forbids unauthorized artificial intelligence (AI) processing of our, and our clients’, images for the purposes of re-sale, redistribution, or machine learning. Un-authorized use of our images will be prosecuted to the fullest extent of the law, and may be liable for civil damages for copyright infringement.

If a third-party decides to scrape our photos and make similar images in composition, background, and lighting (even if the person in the photo is different), they agree to be liable for the greater number of: 1) A minimum of $500,000 of damages or 2) Total sales of their images that used our photos to learn, multiplied by a factor of 10.

By using our website, you agree to these terms of service. 

100% Satisfaction Guarantee:

HeadShots Inc offers a 100% Satisfaction Guarantee. If for any reason, clients of our Signature Session do not like the photos taken during their session, they can receive a full refund.

In order to qualify for the free re-shoot session, the client must 1) have actually attended the session (no-shows do not count) and 2) must notify the photographer at their session.
 

Only otherwise stated, this guarantee only applies to Signature Sessions at our studio.

Reschedule and Cancellation Policy:

We understand that sometimes life requires a change of plans. However, we are a small business and rely on our schedule policy in order to operate effectively. We incur real costs (parking, gas, tolls) and opportunity costs (turning down large projects) to cover these appointments, but try to be as flexible as possible.

We accept cancellations and reschedules up to 24 hours of your scheduled appointment. To reschedule, please use the “Reschedule Appointment” button in your confirmation email or email smile@headshots-inc.com. Calls, texts, and emails to other addresses or phone numbers may not be seen by your photographer in time, so can’t be used to reschedule.

As we’ve already traveled to the location and scheduled our day, we can’t provide reschedules when less than 24 hours notice is given. Clients who do not attend their scheduled session and give no notice – will also forfeit the session.

Late Policy:
It’s generally recommended that you arrive 5 to 10 minutes before your session starts so that you can remove any belongings and check your hair/makeup. However, if you’re running late, we have a 10-minute grace period. After 10-minutes, you will begin using your time slot.

Minors Policy:
Minors (18 years or younger) must be accompanied by an adult to help guide the session.

Group, Team, Event Photography, and Headshot Booth Reschedule Policy: 

For group and on-site sessions, our policy is that sessions are 100% refundable with 30 days notice. Sessions are 50% refundable with between 30 days and 7 days notice. Sessions are 25% refundable with 6 days to 3 days notice. Due to lost opportunity cost, sessions are not refundable with less than 72 hours notice from the start time. However, in extreme circumstance, we may elect to allow the client to reschedule their session. If so, the session will be converted into a credit that expires after 6 months.

For some sessions, a custom reschedule & cancellation policy will be included in your Statement of Work. Terms may vary due to the transportation and opportunity cost associated with staffing your HeadShots Inc session.

Health and Safety Guidelines:

The health and safety of our clients and photographers is our top priority. As such, here are the commitments we make to our community.

– If a client or photographers arrives while clearly sick to a session (sneezing, coughing, or otherwise ill), both parties retain the right to trigger a refund and cancel the session. If you’re sick, PLEASE RESCHEDULE YOUR SESSION.

– All photographers must be fully vaccinated and boosted against the virus caused by Covid-19. All photographers must wear a mask when interacting with clients. Clients should wear a mask if their local health officials deem it necessary for your community.

– If a client, or photographer, feels uncomfortable or unsafe during their session for any reason, the client or photographer can cancel the session and a refund will be issued.

No Liability On Counsel:

On this website, Headshots Inc provides advice in the form of commentary, data, and news that may constitute expert advice on various topics related to professional and career development.  No advice given on this site carries any warranty or promise of any specific outcome. For all career and purchasing decisions, clients should evaluate their specific situation on a case-by-case basis. 

Photo Storage Policy:

We will store your photos free of charge for 365 calendar days from your session. Afterwards, at our discretion, we will remove photos from our database. It is recommended that clients download their photos as soon as they receive their photos.